Getting your unit set up correctly and using your meter

Ensuring your stay is trouble free from the start

Inline with safety legislation, we must insist on a distance of 6 meters between each unit, whether it be a caravan or motorhome.

How to Pitch - Caravan/Awning/Car

Your unit should be reversed onto the left hand side of your pitch and your awning placed on the gravel.
Your vehicle may be parked next to your awning, on the grass or infront of your unit. We can only allow one car per pitch.
You must ensure you have 6 meters between your unit and neighbouring units, meaning European models may need to be put onto the left hand side of the pitch forwards.
For guidance, please ask a member of staff before you set up your pitch.

Your Electric Meter - How to Top up and Refund

For more information about power consumption, helpful tips and advice, please download our handy instruction manual and advice for Caravan Electrical Systems and Cables

Download as PDF

We do not offer electric top up's out of hours. It is your responsibility to ensure you have sufficient credit to last.

Any other loss of supply should be reported to reception as soon as possible - if out of hours please ring the Emergency number.

IF THE LOSS OF SUPPLY IS BECAUSE YOU HAVE OVERLOADED THE CIRCUIT OR MISUSED OUR EQUIPMENT THERE MAY BE A £40 CHARGE FOR RESTORING YOUR ELECTRICITY SUPPLY.

Ready to check out?

We really hope you’ve enjoyed your stay with us, and if you have it would be great if you could leave us a review or follow/tag us on social media on the links below with the hashtag #sthelensinthepark – we’d love to see which hidden gems you discovered while you were staying with us.